DNA

Expertise

Services

Strategy & Policy

Planning & Procurement

Delivery

Operations & Asset
Management

Sectors

Natural Disaster Relief

DNA

Expertise

Services

Strategy & Policy

Planning & Procurement

Delivery

Operations & Asset
Management

Sectors

Natural Disaster Relief

Case study

Tolling Operator

Operations & Asset Management

Project

Incident Response & Maintenance Project

Location

Brisbane, QLD

Budget

$210m

Sector/s

Transport

The Incident Response & Maintenance project strategic vision was to achieve incident response and maintenance excellence through implementing a collaborative and outcomes-focused network approach to incidence response and maintenance services.

‍

Key services

Investor Assessment, Evaluation & Prioritisation

The investment of private or public funds in an asset or project is a critical decision.

This decision requires high level due diligence, market analysis, cost projections and portfolio level review.

To accurately evaluate and prioritise investment decisions and client expectations, goals and risk tolerances must firstly be understood in detail.

This involves a robust understanding of costs and stakeholder engagement to determine a thorough prioritisation assessment and cost-benefit analysis.

We understand that investment decisions are a critical, yet complex part of infrastructure delivery.

Our team is experienced in both private and public investment assessment and evaluation, and can advise on the prioritisation of investment decisions at a portfolio level.

Working across major strategic infrastructure, disaster recovery and financial projects, we have developed a deep understanding of government needs with regards to investment decisions.

We are experienced in undertaking cost-benefit analysis studies, and return on investment analysis, to inform Cabinet Budget Review Committee documentation, business cases, executive briefings, board discussions and project control groups.

Investor analysis often requires a high level of discrete stakeholder engagement, inter-departmental consultation, policy review and alignment, and an understanding of the broader goals, objectives and risk appetite of an organisation.

We are experienced in negotiating with stakeholders and collating organisational goals and objectives to achieve a deep understanding of investment requirements, to enable leaders to make informed decisions with minimal risk.

‍

Governance & Assurance Support

Transparent and effective governance arrangements are essential for managing organisational performance, integrity and accountability- and robust assurance systems further support these arrangements.

Our team has produced and implemented governance frameworks, assurance guidelines and other documentation on a range of high-profile projects across numerous sectors.

We are experienced not only in organisational governance and assurance, but project and portfolio-level framework implementation also.

We are confident in leading teams through the development and implementation of governance change management and new assurance processes, and specialise in creating tailored governance systems, founded on industry best practice and legislative requirements for both private and public clients.

Positive changes in the industry - such as embracing agile working, increased public consultation requirements, and peer review of business case documentation - are all drivers for stronger and more effective governance systems.

Robust assurance systems further support this, ensuring that governance, risk management and process controls are of the highest quality.

‍

Options Evaluation & Value Engineering

For a project to be successful, the viability of options and outcomes need to be tested to demonstrate effectiveness and commercial value.

We have extensive experience in options analysis and perform value reviews to address immediate problems, guiding long-term strategy.

Through this, we have achieved exceptional outcomes for both large and small infrastructure projects, through peer reviews and in an advisory capacity across various sectors.

Our hands-on experience means that we can anticipate risks that arise in the development and review phases to enable outcomes that are pragmatic and comprehensive.

Business Case Development & Management

A comprehensive infrastructure business case is a base line deliverable when embarking upon a project, not only for the client but for potential contractors, the public and all other stakeholders.

A well-considered business case will clearly outline the key objectives and goals of a project, and identify the key benefits for end users.

This will assist with achieving project funding and minimise lengthy timeframes for post-business case stakeholder consultation, documentation development and procurement.

Our team have experience in both preliminary business case and detailed business case development, for both private and public clients.

We are experienced in the alignment of public policy and business case development, using frameworks such as the Queensland Government Project Assessment Framework process.

Our team has consulted with a wide range of stakeholders to develop considered business case documentation that is reflective of the needs of our clients, end users and all stakeholders involved.

We can liaise with independent authorities for a review of a business case and prepare documentation for the Cabinet Budget Review Committee(CBRC).

‍

Procurement Strategy Development

We provide detailed procurement strategies to cater for public sector policies as well as best practice solutions for the private sector.

A sound procurement strategy will guide a project from early planning through to completion. We understand the nuances of delivering project outcomes while managing risk.

Our team can assess all options and deliver innovative strategies in line with procurement policies for both private and public sectors, that demonstrate value, fairness and probity.

This requires an understanding of risk allocation between parties, flexibility to develop scope to capture industry input and encouraging industry participation to generate competitive tension.

We can deliver successful strategies that achieve these outcomes while timing procurement activities relative to market sensitively - and encourage innovation throughout the process.

‍

Transaction & Commercial Management

We have the expertise in market engagement to provide tailored solutions in even the most challenging transacting environments to deliver successful projects.

Investment cycles produce periods of highs and lows in the construction industry. Currently, an un precedent public infrastructure spend has created extreme demand resulting in a challenging transacting environment for projects.

Our team has much expertise in the development and implementation of transaction management strategies to deliver optimum market engagement. We can also lead commercial negotiations and document finalisation to contract award.

Innovation and industry best practice in contracting models is key to delivering complex projects.

Our experience encompasses a wide range of contract models –including public private partnerships and collaborative contracts (dECI and interactive tendering) – to provide current, relevant and proven advice to our clients.

‍

Risk Management

Effective infrastructure risk management is critical to organisational and project success, minimising unexpected costs and forecasting potential issues.

Identification, evaluation and prioritisation of risks ensures organisations can identify risks before they become an issue, and allows for opportunities to be identified and realised.

We have developed risk management processes, implemented systems and monitored risks for organisations and projects across a range of different sectors, and are experienced in the application of ISO31000 and other risk management systems.

In managing risks across a broad range of projects, we have directed risk and opportunities workshops for a variety of clients – each designed and managed in a way that is unique to their business needs.

Best practice project management, unique governance structures and organisational risk appetite drive the development of project or portfolio risk management systems.

These systems and frameworks allow teams to manage and escalate risks and opportunities to executive management and boards to maintain transparent reporting and provide confidence to all stakeholders.

‍

What IN4 Advisory delivered

IN4 provided corporate advisory and leadership to design a new six-year Incident Response & Maintenance (IR&M) agreement across the tolling operator's seven assets.

The new IR&M agreement was designed in alignment with operational needs and consistent with strategic asset management plans, codes of maintenance standards, concessionaire agreements and original equipment manufacturer recommendations.

We facilitated a successful interactive procurement process that included more than 10 engagements, encompassing technical, commercial, legal sessions and a special feature being asset tours (on a big red bus).

IN4 also awarded and enabled the transition from the existing IR&M operational model to the new network approach, with a strong focus on continuity of service to ensure appropriate asset management.

Throughout the process IN4 implemented the appropriate governance, experience and cross-functional consultation required to complete the project under a compressed timeframe.

Project outcome

At the completion of the project, IN4 successfully supported the award of the tier 1 service provider and delivered substantive savings across the project. The team also experienced several learning opportunities, while up-skilling the tolling operator's personnel in several areas also.

Speak to an expert